---
title: "Get help"
description: "Find the quickest route to help with Curade Mini, and reach Core Consulting's support team with what they need to help you."
url: https://curade.ai/en/curade-mini/docs/support/get-help/
product: "Curade Mini"
version: "1.0.0"
breadcrumbs:
  - "Curade Mini docs"
  - "Support"
  - "Get help"
---

# Get help

Find the quickest route to help with Curade Mini, and reach Core Consulting's support team with what they need to help you.

Most questions about Curade Mini have an answer in these docs or inside it. For anything else, Core Consulting's support team is a message away. The help button, marked ?, at the top of each screen also replays the walkthrough for the page you are on.

## Before you begin

- Note what you were doing, what you saw and which environment and page it was on.

## Steps

1. Ask CLEO about what you see, when CLEO is on for your environment ([CLEO](https://curade.ai/en/curade-mini/docs/features/cleo/)).
2. Ask your Admin about access, users, environments and notifications.
3. Tap **Email us** under **Contact us** in **Settings** to write to Core Consulting's support team, by email.
4. Add what you noted and the app's version, which **About Curade Mini** in Settings shows, then send it.

## Result

Core Consulting's support team picks up your email and replies to you. You can also write to [platformeng@curade.ai](mailto:platformeng@curade.ai) from any email account, which is how someone without the app asks for help, or for their account to be deleted.